Frequently Asked Questions
Q: Why does it say no drivers available?
A: There are currently no drivers available for delivery. Please check back later and try again.
Q: Why can't I place an order?
A: You may have an order pending checkout in your cart. To place a new order, the pending order in your cart must be canceled. Please check your cart first before contacting us.
Q: How can I contact a NOMMS representative?
A: Please fill out a contact form and we will do our best to get back to you within 30 minutes. Please provide us with as much information as possible.
Q: Can I schedule an order ahead of time?
A: We currently do not offer this feature. However, we are working on having this be an option in the near future.
Q: How do I change my address?
A: Go to "manage account" and select the hyperlink under "address" that says "change". You may now change your address.
OR upon checkout, you may also click on "edit" delivery address.
Q: How do I know if my order was confirmed?
A: You will receive a confirmation text or email.
Q: Can I pay with cash?
A: No, but you may tip a NOMMS driver with cash if you prefer.
Q: I accidentally submitted an order with the wrong address. What do I do?
A: You may contact your driver or fill out a "contact us" form. You may also call the restaurant you ordered from and have them notify your driver.